Quality Management System Reinforces Haivision’s Commitment to Customer Requirements
MONTREAL and CHICAGO — Dec. 5 2012 — Haivision, a global leader in advanced video networking and IP video distribution solutions, today announced that the company has achieved International Organization for Standardization (ISO) 9001:2008 and ISO 13485:2003 certification for the management system governing the design, development, manufacturing, support, and lifecycle of its products. The result of more than 20 months of extensive internal development and external validation with ISO auditors, Haivision’s certification was granted on
November 12, 2012.
“Achieving ISO 9001:2008 certification is a critical milestone for Haivision,” said Mirko Wicha, president and CEO of Haivision. “Haivision is a respected technology supplier in multiple vertical segments with mission-critical requirements. Our investment in the ISO certification initiative demonstrates our commitment to implementing quality-focused systems and processes to deliver IP video solutions that meet the highest standards and respond to customer needs.”
Haivision’s ISO 9001:2008 achievement applies to a quality management system supporting the design, development, production, installation, and servicing of the company’s encoding, recording, playback, network, management, display and distribution products, and related services, as well as to the systems for continually improving those processes. In addition, the company has achieved ISO 13485:2003 certification, a similar standard specifically required to be a supplier to the medical industry.
Haivision’s products are used extensively within the medical, military, education, and enterprise segments for delivering live and recorded high-quality video. The company’s flagship Makito™ encoder family delivers the highest quality HD video across networks. The Furnace™ IP video system provides end-to-end security and complete administrative control and reporting for all live and recorded assets. Combined, these products offer unique value across all markets, including HIPAA compliance within the medical field.
ISO is the world’s largest developer of voluntary International Standards. It is a network of the national standards institutes for 162 countries created to set international requirements for quality management systems. Its ISO 9001:2008 certification is a quality management system that measures a number of principles including customer focus, management practices, processes, and continual improvement. The benefits of international standardization include optimized operations, enhanced customer satisfaction, and a reduction in environmental impact.
Haivision delivers advanced technology for streaming, recording, managing, and distributing secure IP video and interactive media within the enterprise, education, medical/healthcare, and federal/military markets. Haivision is a private company based in Montreal and Chicago, with technical excellence centers in Beaverton, Ore.; Austin, Texas; and Hamburg, Germany. With a global sales and support organization, Haivision distributes its products through value-added resellers, system integrators, distributors, and OEMs worldwide.
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