Montreal, Qc. On-Site
About Haivision
Haivision Systems Inc. (“Haivision”) (TSX: HAI), a leading global provider of mission-critical, real-time video networking and visual collaboration solutions.
Ready to shape the future of live video? Haivision Systems Inc. (TSX: HAI) is a global powerhouse in Broadcast contribution, real-time video networking and visual collaboration solutions. We’re not just a company—we’re innovators, creators, and game-changers, delivering cutting-edge technology that powers high-quality, low-latency, secure live video for the world’s most dynamic organizations. From broadcast to enterprise, our connected cloud and intelligent edge solutions are transforming how audiences engage, teams collaborate, and decisions are made.
As the inventors of the award-winning SRT low-latency video streaming protocol and founders of the SRT Alliance, we’re backed by four Emmy® Awards for Technology and Engineering from the National Academy of Television Arts and Sciences. Headquartered in vibrant Montreal with a strong EMEA presence (France, Germany, Spain), Haivision is where innovation meets opportunity. Ready to make your mark? Visit haivision.com and join us in fuelling the future of IP video transformation
Job Summary:
As a System Administrator, you will play a crucial role in ensuring the seamless operation of our IT systems. You will provide technical support, troubleshoot issues, and assist with system monitoring. The ideal candidate for this role possesses a strong foundation in administering Windows, Mac, and Linux systems, and is committed to delivering outstanding customer service.
Responsibilities
- Respond to incoming IT support requests via phone, email, or ticketing system.
- Assist end-users in resolving hardware, software, and network-related issues.
- Administer Windows, Mac, and Linux systems, including user account management and software installations.
- Perform standard user account setup/management
- Perform standard user equipment setup, workstations, laptops, and etc
- Monitor network and server performance to identify, report and address potential issues proactively.
- Collaborate with senior team members to implement improvements based on monitoring data.
- Assist with equipment shipment/purchasing/retrieve
- Maintain accurate records of support requests, resolutions, and system changes.
- Create and update knowledge base articles for common issues.
Skills and Qualifications
- 1-3 years of IT system administration experience and or bachelors degree in IT or 3+ years of experience.
- IT-related certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are a plus.
- Strong knowledge of Windows, Mac, and Linux operating systems.
- Basic understanding of network protocols and troubleshooting.
- Excellent customer service skills.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work independently and as part of a team.
- Dynamic and eager to learn and grow.
- Bilingual proficiency in both French and English
- On-Site Montreal
If you are a qualified and interested candidate for this position, please submit your resume to careers@haivision.com. Please indicate clearly which position you are applying for. We look forward to hearing from you. For more company information, please visit www.haivision.com.