About Haivision
Haivision (TSX: HAI) is a leading global provider of mission-critical, real-time video networking and visual collaboration solutions. Haivision enables organizations globally to engage audiences, enhance collaboration, and support decision-making.
Haivision provides high-quality, low-latency, secure, and reliable live video at a global scale. Haivision open-sourced its award-winning SRT low-latency video streaming protocol and founded the SRT Alliance to support its adoption.
Awarded four Emmys® for Technology and Engineering from the National Academy of Television Arts and Sciences, Haivision continues to fuel the future of IP video transformation. Founded in 2004, Haivision is headquartered in Montreal and Chicago, with offices, sales, and support located throughout the Americas, Europe, and Asia. Learn more at haivision.com.
About You
The Order Processing & AR Administrator is responsible for order entry processing and accounts receivable functions. The ideal candidate is detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment while maintaining strong customer service and financial accuracy.
Responsibilities
Order Entry
- Process customer orders in Sage according to company policies and procedures.
- Respond to questions and resolve issues related to orders, shipping, special terms and conditions, and related requests.
- Process customer invoices.
- Process customer credits and equipment returns.
- Update and maintain customer master file information in Sage.
- Process customer credit card payments.
Accounts Receivable
- Perform customer credit evaluations using EDC and Dun & Bradstreet (D&B).
- Monitor and maintain accounts receivable aging reports.
- Contact customers regarding outstanding balances and payment follow-ups.
- Process incoming payment deposits in Sage.
- Perform account reconciliations and adjustments.
- Update customer credit limit information in Sage.
Additional Responsibilities
- Execute additional tasks and responsibilities as required.
Skills and Qualifications
- DEC in a relevant field.
- Minimum of one year of experience in a similar position.
- Knowledge of Sage (Sage 300) is considered an asset.
- Intermediate proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
- Excellent verbal and written communication skills in both English and French.
- Strong willingness to support team objectives and assist when required.
- Ability to perform effectively in a fast-paced work environment.
- High level of professionalism, reliability, and punctuality.
- Ability to work independently and collaboratively within a team environment.
- Strong organizational skills with the ability to multitask and adapt to changing priorities.
If you are a qualified and interested candidate for this position, please submit your resume to careers@haivision.com. Please clearly indicate which position you are applying for. We look forward to hearing from you.
For more company information, please visit haivision.com.