The recommended method to obtain technical support from our Customer Engineering specialists is to 'open a case' using our on-line support portal at https://support.haivision.com.
A technical support issue may also be directly emailed to tickets@haivision.com. We will quickly respond to your query.
Alternately, customers may choose to contact our Customer Engineering Center for support during normal office hours at the following numbers:
In North America, 1-877-224-5445, menu selection 2, or
International +1-514-334-5445, menu selection 2.
We will respond to you as soon as possible.
Registered users may also peruse our Knowledgebase at their leisure.
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