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PKRF Information
The page is designed to help our CoolSign customers to fill in the Product Key Request Form (PKRF) to a level that can be processed by Haivision. It is important to have all the required information present in the PKRF at the beginning so that the fulfillment can be completed within 2
business days after receipt of a credit-cleared Purchase Order or
approved evaluation license.
To obtain your license key, please complete the form that is applicable to your case. To avoid processing delays, please complete all relevant information and be sure to include the correct MAC Address before submitting your request.
Please see below some guiding instructions and explanations.
CoolSign 4.5.11 Server License Type
The server type can be one of the following:
| Type |
Note |
|---|---|
| SW-CS-SRV-10 | CoolSign Server Software - up to 10 players |
| SW-CS-SRV-50 | CoolSign Server Software - up to 50 players |
| SW-CS-SRV-100 | CoolSign Server Software - up to 100 players |
| SW-CS-SRV-250 | CoolSign Server Software - up to 250 players |
| SW-CS-SRV-500 | CoolSign Server Software - up to 500 players |
| SW-CS-SRV-1000 | CoolSign Server Software - up to 1,000 players |
| SW-CS-SRV-2500 | CoolSign Server Software - up to 2,500 players |
| SW-CS-SRV-5000 | CoolSign Server Software - up to 5,000 players |
| SW-CS-SRV-10000 | CoolSign Server Software - up to 10,000 players |
| SW-CS-SP-D | CoolSign Standalone Player |
| S-CS-SRV-100 | CoolSign System Hardware/Software - up to 100 players |
CoolSign 4.5.11 Add on License
The additional add on license type can be one of the following:
| Type |
Note |
|---|---|
| SWO-CS-SRV-EMT | CoolSign Server Enterprise Multi-Tennant Option |
| SW-CS-PAL | CoolSign Player Access License |
CoolSign Add on License (pre 4.5.11)
The additional add on license type can be one of the following:
| Type |
Note |
|---|---|
| Standard Transfer Server | SW-CS-TS-S Enables scalability and load balancing in a large network |
| Enhanced Site Controller | SW-CS-SC-E Enables bandwidth aggregation for local sites with multiple players |
| Basic Site Controller | SW-CS-SC-B Enables bandwidth aggregation for local sites with multiple players |
| Remote (Local) DataWatcher | SW-CS-DW-L Allows to populate data tables to display dynamic content or to trigger specific content schedules |
| Central DataWatcher | SW-CS-DW-C Allows to populate data tables to display dynamic content or to trigger specific content schedules |
| Player Access License | SW-CS-PAL CoolSign Player Access License |
| Network Manager | SW-CS-NM CoolSign Network Manager |
Server MAC Address
The MAC address is the set of numbers found on the server by issuing the following at a command prompt (DOS command):
Ipconfig /all This will output all of the IP information including the MAC address located next to the label “Physical Address”. It should look like this example : 00-50-56-C0-00-08
Often there is more than one MAC address on a computer. In this case, the preferred MAC address is the one in the section entitled “Ethernet Adapter Local Area Connection”. Please consult with your IT staff, alternatively, any MAC address can be used for the key because the system will cycle through all of the addresses to verify the key.
Note that the format is 6 sets of a 2 character values as shown above. Newer IP or MAC addresses (ipv6) have more characters; these should not be used. Copy the value of this MAC address into this field.
To request a license, please select one of the following:
PURCHASE (V4.511)
CoolSign 4.5.11 License Key Request - New Server PURCHASE
PURCHASE
CoolSign License Key Request - New Server PURCHASECoolSign License Key Request - Add on PURCHASE
EVALUATION
CoolSign 4.5.11 License Key Request - New Server EVALCoolSign License Key Request - Add on EVAL
TRANSFER
CoolSign License Key Request - Server TRANSFERCoolSign License Key Request - Add on TRANSFER
COOLSIGN 4.5 SOFTWARE UPGRADE
Kodak/Panasonic
CoolSign License Key Request - Add on Kodak-Panasonic
